Legal
Effective Date: 27 Apr 2026. Company: LWAL SOFTWARE PROGRAMING AND WEBS DESIGN LLC. App Name: Sajjel Merchant. This Privacy Policy explains how Sajjel Merchant collects, uses, stores, and protects merchant and customer information.
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Sajjel Merchant ("we", "our", or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use the Sajjel Merchant mobile application. By using the app, you agree to the collection and use of information in accordance with this policy.
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We collect the minimum necessary information required to provide our services. 2.1 Merchant (Business) Information: Organization name • Organization type • First name and last name • Phone number • Email address 2.2 Customer Information (Added by Merchant): When you add a customer debt, we may store: Customer phone number • Customer name (if provided) • Debt-related information (amount, description, date)
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We use the collected data to: Provide and operate the Sajjel Merchant app • Allow merchants to record and manage customer debts • Send notifications to customers (via push notifications or WhatsApp) when debts are added • Improve app performance and user experience • Communicate with users regarding updates or support
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We do not sell personal data. We may share information only in the following cases: With service providers (e.g., cloud hosting, notification services) • When required by law or legal authorities • To protect our rights, users, or prevent fraud All third-party providers are required to handle data securely and only for intended purposes.
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We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse, including: Secure servers and encryption • Restricted access to authorized personnel • Regular monitoring and security updates However, no system is 100% secure, and we cannot guarantee absolute security.
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We retain your data only as long as necessary to: Provide our services • Comply with legal obligations • Resolve disputes You may request deletion of your data at any time.
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Depending on applicable laws, you have the right to: Access your personal data • Correct inaccurate information • Request deletion of your data • Object to or restrict certain processing These rights are aligned with modern data protection practices and regulations. To exercise your rights, contact us at info@sajjel.io
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As a merchant, you are responsible for ensuring that: You have the right to add customer information • You notify your customers that their data is being recorded in Sajjel • You comply with applicable privacy laws when using the app
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The app may use third-party services such as: Cloud hosting providers • Push notification services • Messaging services (e.g., WhatsApp integration) These services may process data on our behalf under strict confidentiality obligations.
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Sajjel Merchant is not intended for use by individuals under the age of 18. We do not knowingly collect data from children.
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We may update this Privacy Policy from time to time. Updates will be posted within the app or on our website with a revised effective date.
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If you have any questions about this Privacy Policy, you can contact us: LWAL SOFTWARE PROGRAMING AND WEBS DESIGN LLC Website: sajjel.io Email: info@sajjel.io
